Terms of Service
Last updated: January 2025
1. Agreement to Terms
By accessing or using Hard Hat Advertising's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
2. Services Description
Hard Hat Advertising provides marketing services for home service contractors, including but not limited to:
- Local SEO and Google Maps optimization
- Event-triggered advertising campaigns
- Review automation and reputation management
- AI-powered lead follow-up systems
- Website optimization and design
- Social media management
3. Service Plans and Billing
Service plans are billed monthly in advance. By subscribing to a plan, you agree to:
- Pay all fees associated with your selected plan
- Provide accurate billing information
- Authorize automatic monthly billing
- Pay for advertising spend separately through your own ad accounts
All fees are non-refundable except as required by law or as specified in our 30-day money-back guarantee.
4. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for new clients. If you're not satisfied with our services within the first 30 days, contact us for a full refund of your monthly service fee. This does not include advertising spend paid directly to platforms.
5. Cancellation Policy
You may cancel your service at any time with 30 days written notice. Services will continue through the end of your current billing period. No refunds will be provided for partial months of service.
6. Client Responsibilities
As a client, you agree to:
- Provide accurate business information and access to necessary accounts
- Respond to customer inquiries and leads in a timely manner
- Maintain professional standards in your business operations
- Comply with all applicable laws and regulations
- Not use our services for any illegal or unauthorized purpose
7. Performance and Results
While we strive to deliver excellent results, marketing performance can vary based on numerous factors including market conditions, competition, seasonality, and client responsiveness. We do not guarantee specific results, rankings, or lead volumes.
8. Intellectual Property
All content, features, and functionality of our services are owned by Hard Hat Advertising and protected by copyright, trademark, and other intellectual property laws. Upon full payment, you receive a license to use materials created specifically for your business.
9. Limitation of Liability
Hard Hat Advertising shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount you paid for services in the three months preceding the claim.
10. Indemnification
You agree to indemnify and hold Hard Hat Advertising harmless from any claims, damages, or expenses arising from your use of our services, your violation of these terms, or your violation of any rights of another party.
11. Modifications to Terms
We reserve the right to modify these terms at any time. We will notify you of any material changes via email or through our services. Continued use of our services after changes constitutes acceptance of the modified terms.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions.
13. Contact Information
For questions about these Terms of Service, please contact us at: